Need help? Contact us, we’ll be happy to assist you!

We love hearing from you

Contact us by email:

[email protected]

To find out more...

Take a look at How it Works for more information about how your Scent Creator works, and find out more in the FAQ. If you want to know more about our online experiences, visit Experiences. And here are all the details on how to redeem a gift card.

Do you have any other questions? Write to us at:

[email protected]


Do you have questions about the technical details of the product, refunds or warranties? Check out the following sections:

User Guide

Warranty Policy

Refund Policy

If you want to ask us anything else, contact us at the following email:

[email protected]

Legal inquiries

Do you have any questions regarding legal terms or our privacy policy? Get in touch with our legal team at: 

[email protected]