Contact

Need help? Contact us, we’ll be happy to assist you!

We love hearing from you

Contact us by email or call us:

+33 (01) 84608474

contact@thealchemistatelier.com

To find out more...

Take a look at How it Works for more information about how your Scent Creator works, and find out more in the FAQ. If you want to know more about our workshops, visit Workshops. And here are all the details on how to redeem a gift card.

Do you have any other questions? Write to us at:

contact@thealchemistatelier.com

Support

Do you have questions about the technical details of the product, refunds or warranties? Check out the following sections:

User Guide

Warranty Policy

Refund Policy

If you want to ask us anything else, contact us at the following email:

contact@thealchemistatelier.com

Join our community

Subscribe to The Alchemist Atelier newsletter and get a 25% discount on all accessories and cartridges with the purchase of a Scent Creator.

Legal inquiries

Do you have any questions regarding legal terms or our privacy policy? Get in touch with our legal team at: 

contact@thealchemistatelier.com